Player information and choices

Privacy Policy

This policy explains how SkinSwap handles information connected with game accounts, multiplayer activity, and event registrations.

Review your choices
Player reviewing account privacy settings at a desktop gaming station
01Account and profile information
02Gameplay and device details
03How information is used
04Choices and privacy requests

The essentials

What this policy covers

Information depends on the features you use. Account settings and the details you provide shape what we receive.

Information you provide

Account details, profile choices, support messages, and information submitted when you register for a virtual event.

Information from play

Game progress, multiplayer interactions, platform activity, and basic device or connection details may be recorded to run and support the service.

Your audience matters

Profile details or messages may be visible to other players when you choose social or multiplayer features. Check each game's privacy controls before sharing.

Information we handle

When you create an account or contact support, you may provide details such as an email address, display name, and the information in your message. Event registration may ask for details needed to manage your place or send event updates.

When you use our games and multiplayer platforms, we may receive activity records such as game progress, feature use, session times, and interactions. Technical records can include device type, operating system, network address, and diagnostic reports. The specific details depend on the game, platform, and settings you use.

How we use information

We use information to create and maintain accounts, provide game and platform features, support multiplayer sessions, manage event registration, respond to requests, and diagnose service problems. Activity records can help us understand whether a feature is working as intended and protect accounts from misuse.

Where a game offers recommendations or social features, some account or activity details may be used to provide those features. You can review available controls in the relevant game or account settings.

Sharing and retention

Information may be handled by service providers that support functions such as hosting, account operations, customer support, event administration, or service security. Those providers receive information relevant to the work they perform. We may also disclose information when required by law or when needed to address security, fraud, or misuse concerns.

Information can be visible to other players when you post it in a public profile, chat, or multiplayer feature. Please avoid putting sensitive personal details in public-facing spaces.

We keep information for as long as it is needed for the purpose it was collected, to maintain a service or account, to resolve a request, or to meet applicable legal requirements. The period can vary by record type and service.

Your choices and requests

Use account settings to review or change details and privacy options available in your game. You can also ask us to access, correct, or delete personal information, or raise another privacy concern. Rights and available options can vary based on where you live and the service involved.

For a request, tell us which game or platform you use and the email address linked to the account. We may ask for enough information to confirm the request belongs to you. Please do not include passwords or payment credentials.

Security and policy updates

We use administrative and technical measures intended to protect information. No online service can promise that every transmission or storage system is completely secure, so use a strong, unique password and keep your sign-in details private.

We may update this policy when our services or legal requirements change. The current version will appear on this page. Review it when you use a new game feature or register for an event.

Clear by design

A practical approach to privacy

Use the settings that fit how you play. Keep public profile details to what you want other players to see.

Choose what you share

Review profile visibility and social controls in the game or platform before posting. Options can differ between titles.

Ask about your information

Send a privacy request with the account email and the service name. We can use those details to locate and review your request.

01Review account settings
02Choose what others can see
03Send a privacy request

Need help?

Contact us about privacy

Share the account email and the game or platform involved. Keep passwords and payment details out of your message.

You can also email [email protected].

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